Skills for New Managers (Briefcase) | Morey Stettner

Summary of: Skills for New Managers (Briefcase)
By: Morey Stettner


Welcome to the engaging summary of ‘Skills for New Managers (Briefcase)’ by Morey Stettner. This book provides invaluable insights for new managers looking to excel in their roles. In the summary, we touch upon the importance of having a management template and credo, inspired by role models, to guide your success. Leading with patience, communication skills, and ethics is the foundation for effective management. Steer clear of common management myths and focus on listening, effective communication, and motivating your team. By understanding your employees’ needs, you can provide them with more than just monetary rewards, ensuring they feel valued and motivated to succeed.

Managerial Success Blueprint

As new managers, it’s essential to find a template for success and develop a leadership credo. Choosing a role model and answering key questions, such as how to handle adversity or improve teamwork, can guide you on your path. Additionally, strong leadership requires three basic elements: patience, communication skills, and ethics. Diagnostic tests on these factors can help you identify your strengths and weaknesses. To be a successful manager, aim to turn key employees into experts who can educate each other, set a high ethical standard, and grow into your role.

Building a Strong Managerial Credo

To be an effective manager, you need a written set of beliefs that summarizes your goals, commitments, and personal standards. This “management credo” should be short, concise, and tailored to your preferences. It can take the form of a simple list that outlines your long-term aspirations and day-to-day responsibilities. As you write your credo, use available resources to guide you, and take breaks to reflect on what you have written. Once you have developed your document, review it several times to ensure that it accurately captures your management philosophy. This will help you develop the “strong spine” needed to lead and achieve good results.

Debunking Management Myths

A new manager’s excitement and expectation come with the burden of debunking common myths of management. Collaboration is the key, not calling all the shots. Absolute control and trust are naive positions to take. It’s important to base decisions on facts, but remaining objective and removed isn’t the answer; passion is respected. Defending your staff isn’t always the right course of action, neither is never backing down. Finally, sometimes, you are not the best teacher, and it’s crucial to recognize the talent in your employees. By avoiding these myths, managers can set the tone for a harmonious work environment.

Building Momentum

Building momentum in a team requires clarity and consistency in actions and communication. To prevent mixed messages, avoid improvisation, faking, overselling, and instead aim for repetition and authenticity. It is essential to understand that motivating employees leads to higher productivity, happiness, and retention. Creating a written plan for your first group meeting helps avoid winging it, and focusing on quick wins and unclogging input channels fosters responsiveness and enables job performance evaluation.

Mastering the Art of Listening

New managers can improve their leadership skills by prioritizing active listening over speaking. This involves interpreting, assessing and responding to what the speaker says. Effective eye contact, body language, and avoiding defensive reflexes are key to successful communication. Criticizing should be focused on observable actions rather than attitudes. Strong, confident posture and avoiding yawning will also help build confidence and show genuine interest in what the speaker is saying.

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